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For Service Providers

Helping Providers Meet the Needs of Their Communities

2-1-1 Metro Chicago is a 24/7/365 resource for local agencies to help them quickly and efficiently connect individuals to the health and social service help they need, when they need it. If you’re a service provider, use this section to learn more about the benefits of 2-1-1 and how you can get involved or manage your agency’s program information. For questions, please email resources@211metrochicago.org or fill out the form on the contact us page.

A Resource for Service Providers

Creating 24/7/365 phone, web, and mobile portals staffed by skilled health and social service professionals provides local agencies with support and service that is trauma-informed and equity-focused. 2-1-1 Metro Chicago provides the following support: 
  • First line of communication to ensure residents connect with a non-profit agency that offers the resources to meet their specific needs.
  • An easy-to-access database for health and social service resources.
  • Critical intake support for community non-profit organizations.
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Partnering with
2-1-1 Metro Chicago

2-1-1 Metro Chicago consistently reviews and updates our database of services and providers. If you are a service provider and would like to be added to the 2-1-1 Metro Chicago community resource database or update your listing, please email resources@211metrochicago.org or fill out the form on the contact us page.  A 2-1-1 Metro Chicago team member will be in touch with you to complete the process.  Visit the below link to learn more about the criteria for including or excluding information in our database.
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